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Help

Quick help links:

How does it work?
How do I get started?
Why do the images look distorted?
How to Contact Us?
How secure is my information?

How does it work?

Our loan process is fast and simple! Simply complete our online application, agree to all terms by e-signing the loan document pages, and submit. Upon approval of your loan your funds will be electronically deposited into your checking account via ACH deposit. Your loan proceeds will usually be received by the next business day as long as your application was approved by 5:00 pm EST. Your repayment options are convenient and flexible.

How do I get started?

All new and first time users simply click on “Apply Now” from the home page. If you are a returning customer, you may also log in from the homepage by clicking on “My Account” or “Customer Login” by entering your email address and your password. For any additional help please click on “Need Help Now?” for access to our Live Chat Center or call us at 1-800-899-CASH (2274).

Why do the images look distorted?

If the images on our site appear distorted or fuzzy it could be that you are using AOL to view our site. AOL automatically compresses images to speed up your download times. For normal viewing you may follow the steps below according to your version of AOL.

    To turn off graphic compression in AOL 4.0:
  1. On the AOL browser toolbar click "My AOL".
  2. On the drop down menu that appears click "Preferences".
  3. Then click the "WWW" icon that appears in the "Preferences" window.
  4. On the "AOL Internet Properties" screen that will appear next, click the "Web Graphics" tab.
  5. UNCHECK the box labeled "Use compressed graphics".
    For AOL 3.0 Users:
  1. On the menu bar, click on "Members".
  2. Click on "Preferences".
  3. Click on the "WWW" icon.
  4. Click on the tab that says "Web Graphics".
  5. UNCHECK the box for "Compressed Graphics".

If the images still appear distorted or fuzzy you may need to restart your AOL software for the changes to completely take effect.

How to Contact Us

If you are unable to find the answers to your questions on our FAQ page, feel free to email us and a customer support representative will reply as soon as possible. You may also contact our Customer Care Call Center at 1-800-899-CASH (2274), or click on “Need Help Now?” from our home page for access to our Live Chat Center during normal business hours (Monday-Friday 8:30am to 7:00pm and Saturday 9am-1pmEST).

How secure is my information?

1-800-899-CASH.com uses Strong SSL Encryption (128 bit). This means your information is protected against exposure to third parties while you are viewing or editing your account. If you are entering sensitive personal information on our site, you are operating in a secured environment when the URL in your address bar begins with "https:// ".
    Notice:
  1. This type of loan is designed as a short-term cash flow solution and not designed as a solution for longer term financial problems;
  2. Additional fees or interest may accrue if the loan is rolled over or Re—Upped (See "Re-Up Your Loan" above); and
  3. Credit counseling services are available to consumers experiencing financial problems.